FAQs

 Unlike generic agencies, we focus exclusively on restoration-related receivables. Our team understands the nuances of insurance supplement disputes, deductible recovery, post-mitigation non-payment, and mortgage-held insurance proceeds. This industry specialization allows us to recover funds faster and more efficiently while protecting your brand and customer relationships. — you get a revenue recovery partner that understands your business

Absolutely not. Our approach is professional, discreet, and customer-focused. Every interaction is designed to resolve outstanding balances while maintaining trust and satisfaction. Franchise owners have told us our methods feel like an extension of their own team — not an aggressive third party — so your brand is always protected.

Most accounts are resolved within 15-20 days, depending on complexity. Our systems prioritize files based on aging, dispute status, and insurance timelines. We provide transparent reporting throughout the process, so you always know the status of your accounts without having to chase updates.

Our onboarding process is designed for minimal disruption. We take the time to understand your systems, your team, and your AR process. Whether you use in-house staff or an existing recovery vendor, we seamlessly integrate and tailor our approach to complement your workflow, giving you more time to focus on new jobs and business growth.

Yes. Many of our current partners use us as a specialist overflow partner. We step in when existing agencies aren’t making progress on complex restoration accounts. Our goal is not to replace your current vendor but to maximize recovery on the files that require industry-specific expertise.

Transparency is key. You’ll receive regular updates on account status, recovery progress, and financials, so you always know exactly what’s happening. We provide dashboards, summary reports, and ad-hoc updates — whichever format works best for your team.

Simply click “Request a Free AR Review” or contact our team. You can send over a few of your most challenging accounts, and we’ll provide an honest assessment of recovery potential. There’s no risk, no obligation, and it’s a great way to see how we operate before committing to larger placements.